Privacy Policy

Effective Date: 17 May 2025

Thank you for using our application (“isofa.my App"). Your privacy is important to us. This Privacy Policy explains how we handle your data. By using our App, you agree to this policy.

1. Who We Are

This App is operated as an independent project. It is open to the public in Malaysia and accessible worldwide. The App is provided “as is” for general use, with no guarantees beyond what is stated here.

We are individuals, not a corporation, and we value privacy and safety — for ourselves, our users, and our families.

2. What Data We Collect

We may collect limited data such as:

• Contact details (e.g. name, email, phone number)
• Information you provide when placing an order
• Basic technical data (e.g. browser type, IP address)

We do not collect sensitive personal information unless you provide it voluntarily.

3. How We Use Your Data

We may use your data to:

• Provide the services you request
• Respond to inquiries
• Improve app performance and experience

Your data will never be sold, and we will never intentionally expose your information to third parties without your consent — unless required by law.

4. Data Security

We take reasonable steps to protect your information. However, no system is 100% secure. Use the App at your own risk. We are not liable for any losses, damages, or misuse of your data beyond our control.

5. Third-Party Services

The App may use third-party tools (e.g. analytics, payment, messaging APIs). These services may have their own privacy policies. We are not responsible for how they handle your data.

6. Children's Privacy

This App is not intended for children under 13. We do not knowingly collect data from minors.

7. International Access

The App is hosted in isofa.my in Malaysia, but is accessible globally. If you use it from outside Malaysia, you consent to your data being processed under Malaysian laws.

8. Limitation of Liability

By using this App, you agree to release the creator(s), their family members, and affiliates from any liability, claims, or damages that may arise from:

• Use or misuse of the App
• Technical issues or downtime
• Data loss or breaches

This App is provided as-is with no guarantees.

9. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here. Continued use of the App after changes means you accept the new terms.

11. Contact

If you have any concerns or requests, please contact:

Boyd Chung
boyd.chung@gmail.com
+60 11 1216 3808